Privacy Policy
How we collect, use, and protect your personal information
Your Privacy Matters
Last Updated: May 15, 2025
1. Introduction
FINDMINE LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We take your privacy very seriously and request that you read this Privacy Policy carefully as it contains important information about:
- What personal information we collect about you
- How we collect your personal information
- How we use your personal information
- Who we might share your personal information with
- Your choices regarding the personal information you provide to us
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us when you:
- Complete forms on our website
- Register for an account
- Subscribe to our newsletter
- Request information or services
- Participate in surveys or promotions
- Contact our customer service
The types of personal information we may collect include:
- Name
- Email address
- Postal address
- Telephone number
- Payment information
- Any other information you choose to provide
2.2 Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and usage of our website. This might include:
- IP address
- Device type and operating system
- Browser type and version
- Pages you view and how you interact with our website
- Time and date of your visit
- Referring website or application
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience, see which areas and features of our website are popular, and count visits.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of our website may be inaccessible or not function properly.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process and fulfill your requests, orders, and transactions
- Send you technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Provide customer service and support
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
- Carry out any other purpose described to you at the time the information was collected
4. Information Sharing and Disclosure
We may share your personal information in the following situations:
- With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
- For Legal Reasons: We may disclose information if we believe that disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request.
- To Protect Rights and Safety: We may share information to protect the rights, property, and safety of FINDMINE LTD, our customers, or others.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share information with your consent or at your direction.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information
- The right to request that we delete your data
- The right to restrict or object to our processing of your data
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
7. Data Security
We have implemented appropriate technical and organizational measures to protect the personal information we collect. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
8. Children's Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
9. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the UK and process it there. Your submission of such information represents your agreement to that transfer.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
FINDMINE LTD
186 Falstones
Basildon, England, SS15 5DW
Email: [email protected]